Last Updated: 31/01/2024

Welcome to E-Learn! At E-Learn, we prioritize the protection and privacy of your personal information. This Privacy Policy aims to provide you with detailed insights into how we collect, use, and safeguard your data when you use our website, mobile applications, and other services collectively referred to as the “Services.”

1. Information We Collect

1.1 Personal Information:

When you create an account on E-Learn, we collect essential personal information, including your full name, email address, date of birth, and any additional details you provide voluntarily to enhance your learning experience.

1.2 Course Enrollment:

As you enroll in courses, we gather information related to your learning progress, quiz scores, assignments, and other relevant data to tailor your educational experience.

1.3 Payment Information:

For payment processing, we collect payment details such as credit card information, billing address, and transaction-related data. It’s important to note that sensitive payment information is securely processed by trusted third-party payment processors, and E-Learn does not store this information on its servers.

1.4 Communication:

When you communicate with us through support inquiries, feedback, or other channels, we collect the information you provide to address your queries or concerns effectively.

1.5 Device Information:

We automatically collect technical information about your device and its interaction with our Services. This includes your IP address, browser type, operating system, and other device-related details.

2. How We Use Your Information

2.1 Personalization:

We use the information collected to personalize your learning experience on E-Learn. This includes recommending courses, providing targeted content, and enhancing the overall usability of the platform.

2.2 Communication:

Your email address may be used to send important updates, newsletters, and announcements related to your account, course updates, or other relevant information. You have the option to opt-out of promotional communications.

2.3 Payment Processing:

Information related to payment transactions is solely used for processing payments, managing subscriptions, and ensuring a secure financial transaction environment.

2.4 Analytics:

We employ data analytics to gain insights into user behavior, improve our Services, and optimize the platform’s functionality. This data is anonymized and aggregated where possible.

3. How We Share Your Information

3.1 Instructors:

Instructors on E-Learn may receive information about your course progress and performance for educational purposes. This sharing is designed to facilitate a more personalized and effective learning experience.

3.2 Service Providers:

We may share information with trusted third-party service providers who assist us in areas such as payment processing, analytics, customer support, and other operational aspects necessary for providing our Services.

3.3 Legal Compliance:

In certain circumstances, we may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights and the rights of others.

4. Your Choices and Rights

4.1 Account Settings:

You have the ability to manage your account settings, including privacy preferences and communication preferences, through your account dashboard.

4.2 Marketing Communications:

You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails.

4.3 Access and Deletion:

You have the right to request access to the personal information we hold about you or request deletion of your information. To exercise these rights, please contact our support team.

5. Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be reflected in the “Last Updated” date at the beginning of the policy. We encourage you to review this policy regularly.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at [contact@email.com].

Thank you for entrusting E-Learn with your learning journey!